Refund policy
Return & Refund Policy
Thank you for your purchase and for supporting my ministry.
All Sales Are Final
Due to the nature of signed books and other ministry merchandise, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect purchases, or buyer's remorse.
Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Orders
We want you to receive your order in excellent condition. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at refresher2023@gmail.com.
Please include:
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Your order number
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A description of the issue
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Clear photos of the damaged, defective, or incorrect item and its packaging
Once we review your request, we will determine the appropriate resolution, which may include a replacement or other remedy at our discretion.
Order Changes & Cancellations
Orders begin processing quickly. If you need to update your shipping address or request an order cancellation, please contact refresher2023@gmail.com as soon as possible. We cannot guarantee changes or cancellations once an order has been processed or shipped.
Lost or Delayed Packages
Once your order has been shipped, delivery is the responsibility of the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you need additional assistance, email refresher2023@gmail.com, and we will do our best to assist you.
Questions
If you have any questions regarding your order or this policy, please contact us at:
Email: refresher2023@gmail.com
Thank you for supporting my ministry and choosing to purchase a copy of my book. Your support is sincerely appreciated.